We are proud to say that a very high percentage of our business comes from repeat business and personal referrals. Here are a few client testimonials that will give you an idea of the kind of service we provide:
"Alan was very patient with us, allowing us to ease into the daunting experience of home-buying at our pace. He was also great at guiding us when we needed it - answering questions about purchase process, and remembering - when we didn't - all the small details. In the end, we found a great house, a home, and we couldn't be more thrilled. Without any question I would work with Alan again, and would recommend him to anyone."
M. Carpenter, MUSC, May, 2014
"Alan just handled a referral for me and was incredible. Our dear friends moved to SC and our loss was his gain. They LOVE Alan."
Chris Weymouth, Keller Williams Realty, Baltimore, MD, March, 2014
"Alan was really the first one to reach out to us when we first reached out for information about Tupelo and the new community. From day one Alan, without being overly persistent, was a wealth of information and really knowledgeable in terms of getting us the information we needed, keeping us updated on the progress of the development even before construction started and in terms of Ryland's plans-- keeping us informed with what the plans were as they were coming together. Really, it was very helpful to have Alan involved from the get-go. Even from making our selections from what goes in the kitchen to the location of the place, schools, the neighborhood and things to look for during the process, especially with getting an independent inspector on the new construction. Things we kind of know and we hear about on the 'checklists', but Alan was great at helping us and marching us through the process and reminding us of the things that we should be looking out for a long way."
"Its nice to feel like you have someone on your side and not feel like its you, not necessarily, versus the builder, but just someone else helping you along and giving you some advice. Not even just what your going to have now but resale value also, and thinking about the future."
"Being on the on the buyers side it was great, for new construction especially and at no cost to us, to have someone with that much knowledge on our side and advocating for us and guiding us through the process is really, really, REALY worth while."
J. & K. Petite, New Construction Buyers, September 2013
Mt Pleasant, SC - - Tupelo
L: “The reason we called Alan in the fist place is because of the marketing material he had shared through email, mail, and the Belle Hall website. So, we were very impressed with his quick response and ability to meet with us almost immediately after calling because we were in a bit of a time crunch because we were doing a move with his (Brian’s) company.”
B: “We were also impressed with his knowledge of the neighborhood, what the homes were selling for in the neighborhood, and what folks were looking for in the neighborhood. He seemed like he knew a lot about Belle Hall and he was the perfect agent to represent us and sell our house. “
L: “One other thing that he educated us on was that we could list our house for a significantly larger amount than not only what we bought it for but what we originally thought.”
B: “Yes, absolutely. He was able to price our house way above what we thought it was worth and sold it in 24 hours. So, it was a great experience and we’re really happy we hired him. ------There were times throughout the selling process that after we were under contract and of course the buyers made certain requests I did get a little frustrated and Alan’s experience and knowledge of the entire process really helped to guide me to make the right decisions, guide us to make the right decisions, and it ended up keeping the process going and move the selling process along a lot quicker.”
L: “So when it is all said and done we would absolutely recommend Alan Donald to anybody who is looking to buy or sell a home in the Mount Pleasant area.
B: “His knowledge, especially in Belle Hall, of the houses that are on the market and the value of the houses is far above any other agent that I could think of. So if your selling in Mt Pleasant or selling in Belle Hall you should seriously give Alan a call he really does a wonderful job.”
B. & L. Cherochak, Listing Clients, July 2013
593 Antebellum Ln Mt Pleasant, SC - - Belle Hall Plantation
Alan was referred to us in the spring of 2013 though a local Keller Williams agent in Maryland, where we presently live. We were in the market for a condominium in Charleston, where our daughter could live while attending C of C-- and upon graduation. We knew a condo in Charleston with close proximity to C of C, downtown, and MUSC would be a great investment. We were comfortable with Alan and his style immediately. Being out-of -state buyers presented a few challenges, which Alan guided us through smoothly. He never tired of our endless questions and concerns. Alan steered us in the right direction for the best value and long term investment.
We were SO enchanted with the Charleston area, we were recently able to wrangle a move to the area ourselves-thus beginning the first stage to retirement. Alan spent countless hours researching, showing and even Face-timing us tours of properties he thought would be of interest. He set up interviews with builders and patiently explained the building process to us. We recently settled on a marsh front property in Mount Pleasant---courtesy of the efforts of Alan!
R. & S. Morse, Baltimore MD, Out of Town Buyer Clients, February 2014
Alan is fantastic. He is so knowledfeable of the entire real estate process. Leaps and bounds ahead of many other realtors in the business. Whether buying or selling, choose Alan!
R. Knowles, Home Inspector, October 2013
Buying a house for the first time can be an exciting yet frightening process. There are so many options out there and so many variables that come into play. It is not an easy decision but one that you make with your head as well as your heart.
I have been in this country for 13 years now and I knew it was time for me to buy a piece of land to call home. I happened to know a realtor, Alan Donald. He helped my family buy property on Daniel Island. I have to say, he made the experience and process a really practical and smooth one. He helped me figure out what I was really looking for without ever pushing me to buy anything I didn’t want. He gave me the time to think things through and helped me find all the information I needed it to make appropriate decisions. He showed me all the places I wanted to see even if they were not what I had initially planned for.
Looking for my house was a growing and evolving process that Alan guided me through. We made a team and I felt safe all the way through to the final purchase. You have to have a connection with the home you are buying and see yourself living there. I can happily say that I have bought my first home, on Daniel Island. I am very excited about my new place and very grateful for having Alan Donald, such a knowledgeable, honest and trusting realtor working with me along the way. I highly recommend his services and I would certainly work with him again for future purchases.
A Lopez, MUSC, Buyer Client, October 2013
Daniel Island, SC
"Having moved many times with many house transactions-- it was finally a pleasure to work with someone like Alan. Selling a house is never fun.
Many agents want to just sell your house quickly sacrificing your bottom line, push you to agree to all the Buyers terms or really do not know the depth of theprocess and options available. Alan discussed every option when something was presented on the table. It made me feel confident in our decisions after he objectively went over the options.
We also were selling this home from out of town. He was able to manage the showings and house- along with the inspection process. I never once worried about the house.
He is very quick to respond to emails and calls-- even on a family trip! He exceeded his call of duty by being a family trip and handling an offer.
I would recommend Alan and his services. He is very efficient in the process and the house is SOLD!”
T. Pleimann, Listing Client, September 2013
3254 Scranton Dr. - Ivy Hall - Mount Pleasant, SC
"We contacted Alan for the first time via his Keller Williams website. We were leisurely shopping for agents across the country via the internet. When I contacted Alan, he was never pushy with us, instead extremely understanding and patient. Meeting Alan for the first time, we found him to be very honest and extremely thorough. He knows real estate well in the Charleston area. When choosing a Realtor, personalities between the agent and client need to mesh.
We feel that Alan was exactly who we were looking for. He is extremely professional, whether that be his promptness, thoroughness, and he definitely goes behind the call of duty. He also made himself available to us even after the sale was made since we were new to the community.
Alan was always one step ahead in every transaction that took place when we were working with him. We were first time buyers of a home, and we needed a Realtor who "took the bull by the horns." He was a great lead for us and we trusted his decisions and suggestions all the way through closing.
Alan wasn't just our Realtor, he has become a friend. We highly recommend Alan to get the job done."
J. & S. Havens, BOEING Corporate Relocation Clients, 2012
1155 Clover Pl., Mount Pleasant, SC
“Alan Donald is second to none.
Alan worked extremely hard to find exactly the right house for us (the one IN our price range, with a pool). My wife and I changed parameters for our home search multiple times and Alan always came up with viable, creative options for each scenario. We moved from the Midwest, and Alan was very patient with us as he helped us learn the Charleston area.
We recommend Alan without reservation. He is smart, honest, reliable, effective, and fun to work with."
R. & N Scheider, Out-of-town Buyer Clients, 2011
938 Law Ln., Mount Pleasant, SC
To Whom It May Concern:
About a year ago, I faced a personal hardship and a dilemma of what to do with my condo, since I could no longer afford it. Given my financial situation at the time, I thought I only had two options: Sell it or let it go to foreclosure. I was not aware of any other options for someone in my situation.
At that time, I contacted Alan Donald to get his advice. He explained very thoroughly all the additional options available to me, including the pros and cons of each scenario. This information was very useful to allow me to reach a final decision. After evaluating all my options, I decided to do try for a short sale.
Mr. Donald, his team members and I embarked ourselves in a very difficult process that lasted over a year. They advised me to price the condo aggressively, and although we had some interested buyers, most were reluctant or unable to get involved in the uncertainties of buying a short sale listing. They kept working tirelessly on the listing until we found a potential buyer who made an offer and was willing to wait for the bank. After multiple back and forth negotiations with the bank, the condo was finally sold. It was a very difficult and long process, but Mr. Donald was very patient, and always kept working very hard to get the best results for me. His dedication to his real estate business, professionalism and willingness to help me as his client was evident throughout the entire short sale process.
I am very pleased with the results Mr. Donald and his team achieved for me, and appreciative of the knowledge, work ethic and professionalism with which they handled the entire process. I strongly recommend using him for any real estate matter.
Efrain Martinez, Listing Client, 2010
45 Sycamore Ave., Charleston, SC
'In today’s world we often find our experiences with people to be brief and selfish. Rarely do we find honesty and empathy in our contracts with people in business. Occasionally, however, there are those who practice honesty, kindness and empathy in all their affairs. I found Alan Donald to be such a person.
During a difficult time in my life, facing foreclosure, Alan worked diligently, for 19 months to turn my situation around. There were many times that I ran short on patience. Banks can be heartless, not to mention towers of inefficiency. Alan persisted, patiently, one day at a time, going forward, never giving up. Never did he show signs of frustration. I am grateful – for Alan saw a light at the end of the tunnel and faithfully persisted.
Alan has a quality rarely found in people today. He has found and apparently lives by that simple truth that eludes most of us. Which is - always, always doing what is right, trusting that this action in and of itself will have a positive outcome. No obstacle was too great, and he maintained his positive energy through it all. He is an inspiration and an example of honesty and faithfulness that is rarely seen.
I could never fully express my gratitude – for Alan has found what so many others never figure out – do what is right every time, in every situation and the outcome will be positive.
Thank you, Alan. You have turned a painful, negative situation in to an unforgettably positive experience that I have learned from."
Elizabeth Henry, RN - Listing Client, 2011
2052 Prospect Hill Dr., Mount Pleasant, SC
I am still very pleased with my home and I hope business is going well for you.
As a first time homebuyer, I received superb service and guidance from you with regards to acquiring property.
I was living in Maryland when I decided to buy a home in the Charleston area, and after corresponding with you for a few weeks, I was able to fly into Charleston and pick my dream home in a couple of days."
Jack Hatcher, US Navy - New Construction Buyer, 2010
230 Cameron St., Goose Creek, SC
"I recommend Alan with 100 percent confidence. Being new to
Holly Lynch, Citadel MBA - First Time Home Buyer Client, 2010
1305 Mossy Rd., Mount Pleasant, SC
"I achieved the “American Dream” of becoming a home owner with Alan Donald’s assistance as my Realtor.
When I decided to buy a home I had no hesitation in asking Alan to be my Realtor. Not only because I knew him as an honest, responsible and dedicated professional, but also because he is perfectly bilingual, so we could communicate in Spanish (which made me feel more comfortable, since Spanish is my native language).
At that time, I was going through a rough patch in my life, but it was also the perfect moment for me to buy a home. Between tears of joy and tears of sadness, Alan helped me out and was very understanding of all the changes in my life and how those influenced my home selection process.
He guided me and pointed out the best options I had in terms of price, location and resale value - and also held my hand throughout the whole purchase process - from obtaining the loan to negotiating the contract, conducting the inspections and negotiating the repairs. I SUCCESSFULLY purchased my home…at a great price, in a great location and without a hitch!
But that was not the end of his service! After I moved in and settled in my new home, Alan contacted me again to remind me of what I had to do as a new home owner (taxes, utilities, discounts, etc.)
I don’t know what I would have done without Alan’s help. He was a great support during one of the most difficult moments of my life, and today I am a happy home owner thanks to him."
Martha Tozzolino, Buyer Client, 2009
9007 Parlor Dr., Ladson, SC
"My husband and I were stationed in Okinawa, Japan and received orders to Charleston AFB. Alan was referred and contacted us by email and phone as we started our home buying process before even leaving Japan! Once arriving in Charleston, we met with Alan and he explained the entire process which was so crucial being that we were first home buyers. Alan made us a binder with awesome information about his company, the process and contact information from utilities to painters and plumbers! I carried that with me everywhere during the process. He was so organized and professional, that we knew we couldn't have asked or picked a better Realtor!
Not only was he organized, knowledgeable and personable, he knew the areas and was very truthful about listings. What we loved the most was, he showed us the neighborhoods, areas and subdivisions for the first couple of days, so we could get a feel of where we wanted to buy our new home...very smart! Alan keyed in on what we were looking for and found our wonderful home. During the entire process from the house hunting to the closing date, Alan was there! I can't tell you how committed he was to us! Even after closing, he was still reminding us of what we needed to get done...from the termite bond to getting tax paperwork filed. I hope you are lucky enough to have Alan Donald as your Realtor!
Thank you so much,
Earl, Dale (and little Layla) Ragland, USAF - Clients, 2009
123 N Knightsbridge Ct., Goose Creek, SC
"Dealing with a professional makes the task so much better. When you need to find the perfect home for your family, call Alan. He advises, educates, and keeps on top of everything, in each transaction. In fact, you are not a transaction to him. He cares about his relationships with every customer. Home buying is a big step and if you want someone to not let you down, he is one of the best. Every interaction is clear, to the point, and explained with all your options. His dealings with mutual clients has been a perfect business association and he is a credit to the real estate industry. My clients have had nothing but perfect scores for this real estate agent. If you need a market update , professional assistance in finding a home or just a friend, call him and see for yourself."
Michael Gobin, Mortgage Officer
Wells Fargo Home Mortgage
Lynn & I would like to sincerely thank you for all your assistance in the sale of our home. Prior to placing our home on the market we interviewed other realtors in the area in order to secure the one we felt would represent us the best.
Keller Williams presented us a comprehensive sales package that far exceeded your competition. However, it was the level of professional experience in assisting us to determine the proper price evaluation that placed Keller-Williams over the top. It was clear that you had done your home work and knew the market well enough to recommend a listing price that far exceeded our expectations.
You stood behind your recommendation, with ideas and suggestions that added value and curb appeal to potential buyers. Throughout the selling process Keller Williams always contacted us well in advance of viewings to permit us the time necessary to prepare accordingly.
The sale of our home went exceedingly quick (6 days on the market) and we secured full price for our home - almost un-heard of in this slowing market.
We were fortunate to have your team on our side and would recommend your services to any perspective client."
Bill & Lynn Pitt, Listing Clients, 2006
923 Blue Crab Way, Mount Pleasant, SC
You and your team were wonderful! Thank you very much for making the sale come true and in such a timely fashion. I am truly grateful!
Martin Brodsky, Absentee Listing Client, 2008
16 Pony Ln. , Charleston, SC
Alan Donald put a great deal of energy toward our sale. He is an excellent communicator and was challenged by our three way communication since we do not live in Charleston but our daughter does.
He was very resourceful in his research and creative marketing strategies. He was successful in selling our condo in a very depressed economy. We are very thankful for his hard work.
If we were ever interested in real estate investment in the Charleston area, we would have complete trust in the integrity that Alan brings to his business.
Bonnie and Cal Bruins
We would fall way short if we just said "thanks" for all the help you provided us with our home purchase. We are eternally in debt with you for everything you did, and for your incredible patience with us.
May God bless you and your family!
Sheila Diaz & Dennis Nieves
Finding the right house begins with finding a great REALTOR. Alan's dedication to our vision and his absolute professionalism won us over.
In Alan, wefound someone whom we trusted to lead us through the process. He did not stop working once a contract was accepted. Alan was always available, returning every call or email and addressing every concern.
He was able to see the big picture and remain detail-oriented. As a result, we have the home we envisioned and a lasting relationship with a great REALTOR.
Anna & Wil Barwick
Charleston-West Ashley, SC
Mitzi and I are so grateful for your hard work and persistence in helping us find the right house for our family. We have bought or sold about 10 houses in our 30-year marriage and we have never dealt with a REALTOR who gave us the exceptional service you did. You were always prepared, organized and willing to do whatever it took to get Mitzi into the house she needed - and you did so within a nearly-impossible time frame. Your professionalism was exemplary, but equally as important, you really listened to us and took the time to understand what we needed.
Consequently, every property you showed us offered at least some of what we wanted and there was no time wasted visiting unsuitable properties.
Since I work out-of-town, Mitzi had to handle the preparation and sale of our previous home, the move out of that house, the search for a new home and the move into the new house - essentially by herself and after working long days. Thankfully, she found you and that potentially disastrous house-buying experience was made so much easier and even enjoyable. We will always be thankful for your hard work and your kindness when we most needed it.
Please feel free to share this letter and our whole-hearted recommendation of your services.
Jack and Mitzi Wright
Mount Pleasant, SC
Alan Donald is more than just a REALTOR. He is very knowledgeable about house market, mortgage, house documents and about possible problems that we could face. In other words, he did an outstanding job. He was always friendly and willing to assist us.
Patience is one of his many great characteristics. He showed us many houses, but also he was very professional, kind, fair in the judgment of what could be the best buy according to our expectations.
Actually, he exceeded our expectations as a REALTOR. He is very detail oriented and was always available and helpful regarding important details for someone who just arrived to live in Charleston.
We would highly recommend Alan Donald for any person who is willing to either purchase or sell a house in the Charleston area and we wish him the best in his professional and personal life.
Marcelo & Rossana Guimaraes
Mount Pleasant, SC
(relocated to Charleston from Brazil)
Our association with Alan Donald has extended over four years. During that time he helped us search and buy a home in the Charleston area (in this process we probably viewed at least forty properties), and he also helped us sell a home.
Alan, through this long and arduous process remained the consummate professional. He excels in areas of research, comparables, financial opportunities and all phases of due diligence. Alan has represented us through both the purchase and sales processes. Interestingly, he was able to sell our home for a price above the appraised value, in a most challenging market. He was very selective in his choice of clients, it appeared, and our property was shown only to financially qualified and truly interested prospects (we were forced to move for health reasons).He returned our calls timely and was always willing to accommodate us with his time and resources.
We recommend Alan Donald as a professional who understands the real estate market and takes his role as a client representative on a high and ethical level.
Ed & Pat Stencel
Daniel Island, SC
(relocated to Charleston from Sarasota, FL)
I just wanted to drop you a note to thank you for taking such good care of Pat & Ed. Polly is a dear friend of mine and speaks so highly of you that I feel I know you. I regret that we didn't get to meet in person but perhaps out paths will cross sometime soon. Your professionalism and attention to detail were very evident throughout this transaction. Pat & Ed were very lucky to have you representing them so diligently! Enjoy your summer and I wish you continued success.
Angie Johnson, REALTOR
Daniel Island Realty
Thank you so much for the wonderful wine cooler, we love it!
Working with you in search of the perfect home was a pleasure. You will be busy when we start recruiting all of our NY and NJ friends to move down here.
Thanks again, fondly,
Joan & Jim Dougherty
Mount Pleasant, SC
(relocated to Charleston from NJ)
Alan is an excellent realtor and works tirelessly to take care of his clients. I have worked with Alan on a number of transactions and he always delivers. I highly recommend Alan's services.
R. Weaver, Mortgage Broker, October 2013
Alan is an excellent agent who knows how to get his clients what they want and need. He is successful because of his great expertise and experience in the business. I highly recommend him.
C. Haskins, REALTOR, October 2013
Alan is extremely professional and hard working. He will work hard to find or sell your home.
E. Brown, October 2013
I've worked with Alan on a co-listing and sale. He knows his properties and the facts to help sell a house quickly. He always has teh clients need top-of-mind. I'm proud to be on his team at KW.
J. Brockway, REALTOR with Keller Williams Realty, October 2013