"My husband and I were stationed in Okinawa, Japan and received orders to Charleston AFB. Alan was referred and contacted us by email and phone as we started our home buying process before even leaving Japan! Once arriving in Charleston, we met with Alan and he explained the entire process which was so crucial being that we were first home buyers. Alan made us a binder with awesome information about his company, the process and contact information from utilities to painters and plumbers! I carried that with me everywhere during the process. He was so organized and professional, that we knew we couldn't have asked or picked a better Realtor!
Not only was he organized, knowledgeable and personable, he knew the areas and was very truthful about listings. What we loved the most was, he showed us the neighborhoods, areas and subdivisions for the first couple of days, so we could get a feel of where we wanted to buy our new home...very smart! Alan keyed in on what we were looking for and found our wonderful home. During the entire process from the house hunting to the closing date, Alan was there! I can't tell you how committed he was to us! Even after closing, he was still reminding us of what we needed to get done...from the termite bond to getting tax paperwork filed. I hope you are lucky enough to have Alan Donald as your Realtor!
Thank you so much,
Earl, Dale and little Layla Ragland"
October, 2009
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